All sales are considered finalized after twenty-four (24) hours of your order
confirmation, and are non-returnable.
We have a twenty-four
(24) hour
cancellation policy. To submit an order cancellation request follow these steps:
Contact us via phone or email by using our contact us form, and provide your
order details. When using our contact us form select order cancellation for the
subject line.
You will not be eligible for a full refund if we receive your order cancellation
request after twenty-four (24) hours.
Resales:
En lieu of returns due to buyer's remorse you can resell artworks directly on
our platform. We charge art collectors a 10% sellers fee on resales.
Repairs and damages:
Transportation insurance is included in the shipping & handling cost during
checkout. If your artwork arrives damaged please notify us via phone or email
within seven (7) days of delivery.
Include your order details as well as photos of the damaged artwork and
packaging. Our logistics provider (ARTA) will determine if the artwork can be
repaired. If the insurance claim proves successful we will either provide you
with funds to repair the artwork or give you a refund.
See our Terms of Use
for more
information regarding returns, order cancelations, and refunds.